Return & Refund Policy

At Leather Height, customer satisfaction is important to us. We want you to be happy with your purchase. If you experience any issue with your order, please contact us and we'll do our best to assist you.

1. Return & Exchange Eligibility

• Return or exchange requests must be submitted within 7 days of receiving your order.
• The product must be unused, undamaged, and in its original condition.
• Original packaging, including the box and protective packaging, should be retained.
• Products damaged due to misuse or improper handling are not eligible for return or exchange.

2. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please share:

• Your order number.
• Clear pictures or a video showing the issue.
• A brief description of the problem.

Our team will review your request and guide you through the replacement or refund process.

3. Refund Policy

Refunds may be considered in cases where:

• You receive an incorrect product.
• Your product arrives damaged or defective.
• An eligible return is approved by our team.

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

Approved refunds will be processed through an agreed payment method.

4. Exchange Policy

If you wish to exchange an eligible product, please contact our support team within 7 days of delivery. Exchanges are subject to product availability and approval.

5. Non-Returnable Items

Products that have been used, damaged by the customer, or returned without original packaging may not qualify for a return or exchange.

6. Return Shipping

Return shipping arrangements and any applicable shipping costs will be communicated by our support team after reviewing your request.

7. Contact Us

For return, refund, or exchange assistance, please contact our customer support team.

Brand: Leather Height

Tagline: Designed for the Modern Gentleman.